Reception and enquiries

Reception and enquiries

How can we help you?

Can’t find what you’re looking for?

Treatment Room

Treatment Room

Lets see what we can do…

Get immediate help with minor illnesses and injuries:

If you urgently need medical help or advice but it’s not a life-threatening situation Call NHS 111.

For some of our services you can refer yourself and you do not need an appointment with the doctor or nurse.

Pharmacists can also advise on minor illnesses and injuries:

Alternatively you can visit your nearest Walk-In Centre:

Manchester Royal Infirmary
Oxford Road
Next to A&E Entrance
M13 9WL
Tel: 0161 276 1234
Hawthorn Medical Centre
Fallowfield Retail Park
Birchfields Rd
M14 6FS
Tel: 0161 220 6080
City Health Centre
Second Floor (Boots)
32 Market Street
City Centre
M1 1PL
Tel: 0161 839 6227

Consulting room

Consulting room

How can we help you?

For Forms, Medicals, Test results and Certificates please visit Reception

For Health reviews, including Asthma reviews and Smoking cessation please visit our Health Review Clinic.

Speak to someone now – Call NHS 111.

Call 111

Call 111 at any time, 24 hours a day. You will speak to NHS professional staff who will help guide you on any medical issue.
Calls are free from landlines and mobiles. 111
Get fast help from a Pharmacist with various conditions such as minor cuts, sprains, aches, colds, headaches, rashes, cystitis.

Visit a Pharmacist

  • No appointment necessary
  • Many pharmacists have a confidential area
  • Open till late and at weekends
See a Nurse for conditions such as vaccinations, sexual health, contraception, blood pressure checks, NHS Health Checks, health reviews (Asthma, COPD, Diabetes), contraception, smoking cesstion, wound management, cervical screening, ear syringing, travel vaccinations and lifestyle advice.

Contact a Nurse

Book an appointment on the phone0161 870 8099
Get help from an Optician with various conditions such as red eyes or eyelids, discharge from or watering of the eye, irritation and inflammation of eyes or eyelids, dry eyes and stye.

The Manchester Red Eye Service

  • Walk-in assessment and treatment for red, sore or itchy eyes through your local optometrist.
  • Free service available to all patients over the age of 12 years who are registered with a Manchester GP.
  • Patients experiencing recently occurring red eye conditions are provided with appropriate treatment closer to home or work.
See a Dentist for toothache and urgent dental problems

Visit a Dentist

Get medical advice and treatment from a doctor.

Contact a doctor

Book a routine appointment on the phone0161 870 8099
Book an urgent same day appointment on the phone0161 870 8099

Travel Room

Travel Room

How can we help you?

Vaccinations, medication and travel advice

Travel Assessment

We have temporarily suspended our travel advice and immunisation service until further notice.

Do you need vaccinations?

Before you travel, it’s important to find out whether you will need vaccinations for the country you’re visiting. The following websites will help you.

Also visit

Wellbeing Centre

Wellbeing Centre

Get help with…

To contribute ideas, suggestions and updated information for the Wellbeing Centre information, please use our Contribute Information form.

Allergies

Making sense of Allergies

What allergies are (and aren’t) and the evidence for causes and treatments.
Allergies are frustrating and sometimes frightening conditions and they seem to be on the rise in developed countries. View information with some of the scientific evidence that we know about allergies.

Sense about Science

North West Allergy Network

The Doctor’s, Nurses and other health care professionals of the North West Allergy Network have worked together to produce a series of documents for patients with advice and guidance on the management of allergies. All of the documents have been reviewed by specialist doctors and nurses and approved for use.

Find out more

Oral Allergy Syndrome

A common but not a dangerous form of allergy that occurs to certain fruits, often causing itchy mouth and ears.

Find out more

Eczema and Allergy

Many people wonder about the link between eczema and allergies. This leaflet explains a bit more.

Find out more

Being a Carer

Are you a carer?

A carer is anyone who cares, unpaid, for a friend or family member who due to illness, disability, a mental health problem or an addiction cannot cope without their support.

Anyone could be a carer – a 15-year-old girl looking after a parent with an alcohol problem, a 40-year-old man caring for his partner who has terminal cancer, or an 80-year-old woman looking after her husband who has Alzheimer’s disease.

Carers Trust – What is a carer?

Let us know if you are a carer

Free Carer’s Assessment

If you provide unpaid care for a friend or relative, you are entitled to a free assessment of your own needs as a carer from the council. You will be entitled to an assessment regardless of the amount or type of care you provide, your financial means or your level of need for support. You don’t necessarily have to live with the person you are looking after or be caring full-time to have an assessment. You may be juggling work and care and this is having a big impact on your life.

Manchester City Council – Caring for someone

Trafford Carers Centre – Self Assessment

Manchester Advocacy Hub – Support for carers

Free Needs Assessment

Needs assessments are for adults (18 years of age or over) who may need help because of a disability, ill health or old age. Anyone who appears to have a need for care or support can have a needs assessment, regardless of the ‘level’ of those needs or the person’s financial resources. Even if you as the carer are providing all the care the person needs, they are still entitled to an assessment.

Manchester

0161 234 5001

Manchester City Council

Trafford

0161 912 5199

Trafford Council

Manchester Carers Network

Manchester Carers Network offer a range of workshops and other opportunities for carers to find information and develop their skills.

Manchester Carers Network Facebook

Manchester Carers Network Twitter

Find out more

Manchester Carers Centre

Provides free community services for carers in Manchester this includes: information & advice, emotional support & practical help, community drop-ins to meet other carers, breaks & social activities and access to grants and training.

0161 272 7270

Find out more

Manchester Carers Forum

Regardless of whether you care for someone for just one hour per week or 24 hours per day, every day, Manchester Carers Forum is here to help.

They can offer home visits if you would prefer to talk to someone face to face.

0161 819 2226

Find out more

Trafford Carers Centre

Trafford Carers Centre supports unpaid carers looking after someone who lives in the Trafford area, including help applying for a Carer’s Assessment by Trafford Council.

0161 848 2400

Trafford Carers Centre

Carers Trust Trafford

Carers Trust in Trafford offers regular breaks for carers in the Trafford area from a minimum of two hours per week. “We simply take over the role of the carer and care for your loved one whilst you take some time to be yourself and take a well earned break.”

0161 905 1986

Carers Trust Trafford

Young Carers

Lots of young people are carers without realising it – often for a family member such as a brother or sister, parent or an older relative. Sometimes it can be for a partner or friend who is ill, frail, has a disability, has a mental health concern or has a drug (or alcohol) addiction.

Manchester City Council

Young Adult Carers (16-25yrs)

Himmat Support Centre

A support centre for carers of people with learning disabilities from a South Asian background.

0161 248 0425

Himmat Support Centre

Talbot House

Talbot House supports parents and carers of people who have learning disabilities in Manchester.

Talbot House

Trafford Mencap

Trafford Mencap is a charity that promotes equality for people with a learning disability – helping with new opportunities, new friends, and to feel valued and safe in the community.

0161 928 5678

Trafford Mencap

Being There

Being There is a small charity with support services in Manchester and Trafford providing emotional support and home-based practical help to people with cancer and other life-limiting illnesses, along with those closest to them, such as family, friends and carers.

0845 123 23 29

Being There

ACCG - African Caribbean Care Group

The ACCG delivers Day Care and Home Care services and aims to provide a service to the whole family, not just the person being cared for.

0161 226 6334

African Caribbean Care Group

Being Active

MCRactive - Get active in Manchester

The site is delivered through a collaboration and partnership between Manchester City Council and Eastlands Trust. Two like-minded and passionate organisations who share a vision, passion and commitment for this great city.

Find out more

Manchester Health Walks

The Manchester Health walks are free, open to all and are very accessible. We are keen to support people with long term health conditions, those looking to get and keep active and people affected by cancer on our walks.

Join us on Tuesday afternoons at Chorlton Water Park or on Thursday mornings for a short walk from the Northern Racket and Fitness Club in Didsbury.

Find out more

Park Lives

From buggy bootcamp, lunchtime workout, walk to run, family circuits, tai chi… FREE activities in our local parks with several regularly on at Alexandra Park, Whalley Range.

Find out more

Zion & Kath Locke Centres

Community centres with activities, courses and classes including kundalini yoga and Qigong.

Zion Centre

Kath Locke Centre

Timetable of activities

Want to get more active?

Get help and advice from NHS Choices including 10 Minute workouts, 12 week fitness plan, running & cycling for beginners and much more.

Get help now

Manchester Girls Can

Manchester Girls Can is for all Manchester Women who fancy giving it a go, no matter how good they are or how they look! Fear of judgement is stopping many of us from taking part in exercise but as thousands of women across Manchester are proving, it really doesn’t have to.

Find out more

Search for an activity

Dancing, Gardening, Yoga and more

There are many local groups that involve physical activity and which welcome newcomers. Why not rekindle an old hobby or sport, or try something new? Singing is exercise too! Most places welcome beginners so put the fear aside! Doing something new can be life-changing. Here is just a sample of some local groups:

Solar Salsa – Cuban Salsa classes Tuesdays and Thursday evenings upstairs at The Royal Oak

Open Voice Community Choir – Open Voice is an friendly open choir of about 50 members who songs together from all over the world in a capella harmony. No experience necessary. Wednesdays 7.30-9pm at St Margaret’s Church, Whalley Range

Chorlton Ladies Singing Group – sing contemporary songs and meet new people. No need to book, simply turn up and give it a go! Mondays 7-8.30pm upstairs at The Lloyds, Chorlton.

Community Gardening  – we have a few local community gardens, Moss Side Community Allotment (Bowes Street, Moss Side), Riverbank Community Garden (Near Barlow Moor Road Tram stop) that meet regularly from spring to autumn on Tuesday evenings. “We are very informal and just meet up, do some weeding, planting and harvesting and share any harvest”, Chorlton Good Neighbours Community Garden (Wilbraham St Ninians Church, Chorlton), St Margaret’s Forever Community Garden (Brantingham Road, Whalley Range) “We meet every Saturday morning 11-1pm weather permitting and in the autumn we have orchard days”, Orchard49 (Seymore Grove Allotments).

Yoga Up – classes in Whalley Range and Chorlton at Little Box Gym and English Martyr’s Hall

Hatha Yoga Classes at Gita Bhavan Temple in Whalley Range, M16 8LU, Thursdays at 7-8pm. Everyone welcome (all ages and abilities). Donation based.
Contact Esha at shivshaktiyoga1@gmail.com

Beginners Tai Chi and Qi Gong in Chorlton, contact Karen on 07525 054 432 or email karen@meiquan.co.uk

Beginners Tai Chi at Firswood Community Centre contact John or Vicky 0161 860 4111 or 07507 773717

Art Class, St Margaret’s Social Centre, Brantingham Road M21 0TT every Tuesday 10-12.30pm open to everyone.
Contact John on 07503 325645 or email jon.carroll61@gmail.com

Macmillan Connections South Manchester Walks

A range of walks for people affected by cancer and their friends and families. Walks are free and friendly.

Find out more

Meetup

Meetup is a social website collection of get-togethers and you can search for local Manchester Meetups in topics including sport and activity. It is organised around one simple idea: when we get together and do the things that matter to us, we’re at our best. Just getting together with others helps us to feel well.

Find out more

NHS Weekly Activity Guidance

View information on physical activity guidelines.

NHS Choices

NHS Couch to 5k

Find out more and download the nine-week set of Couch to 5K podcasts.

NHS Choices

Little Box Gym

There is a local family-run community gym near St Werburgh’s Road tram stop: “The Gym For People Who Don’t Do Gyms”

Find out more

Children’s Health

Is my child too ill for school?

When your child is unwell, it can be hard deciding whether to keep them off school. These simple guidelines should help.

Schools should not need you to bring your child to see a doctor if they are absent from school because of illness and so please only bring your child to see the doctor if you have a concern.

Find out more

Fever in Children

A fever is a high temperature. As a general rule, a temperature of 38ºC (100.4ºF) or above is a fever.

Find out more

Taking your child’s temperature

Common childhood illnesses

All children experience common illnesses like coughs, colds and chickenpox and having a fever is often a normal part of this.

Treating your child’s illness yourself or with advice and medicines from your local pharmacy can often be the easiest and quickest way to help your child feel better. Be prepared by keeping at home what you need, for example paracetamol, a digital thermometer and plasters.

Antibiotics are not needed for every illness and using them unnecessarily means they are less likely to work when we need them and could expose your child to side effects.

Chicken Pox

Diarrhoea and vomiting

Hand Foot and Mouth Disease

Headlice

Slapped Cheek Syndrome

Childhood illness visual guide

Find out more about for your baby or child

Bronchiolitis

Bronchiolitis is a common chest infection in young children. It usually occurs in children under 12 months of age. To find out more about the signs and symptoms and how to manage it:

Bronchiolitis leaflet – Central Manchester Children’s Hospital

Early Help

Every family has its ups and downs. Being a parent is hard work and there is nothing to be ashamed of in asking for help. Manchester’s Early Help service could help in a number of ways. Just talk to your GP, Health Visitor or other professional working with your family for a referral, or view the following information.

Could you do with extra support?

Early Help For Parents & Young People Services Directory

Child vaccinations (immunisations)

One of the most important things that a parent can do for their child is to make sure that they have all their routine childhood vaccinations. Please talk to your GP, Practice Nurse, or Health Visitor if you have any questions or worries about vaccinations.

Most of the routine childhood vaccinations are given at the practice by the Practice Nurse. Please bring your child’s Red Book when you come to an appointment. Children in Manchester are also routinely offered the BCG vaccination shortly after birth to protect against tuberculosis – you will be invited by the Health Visitor service for this.

See the NHS Vaccination Schedule

Manchester Choose Well information

Vaccine Knowledge Project

Health Visitors

Every family with a child under the age of four and a half has access to a Health Visitor and their team. The service is delivered through home visits, contact in the community and telephone calls as necessary.

The aim is to promote the health and wellbeing of you and your family. Healthy Child drop-in sessions for well babies and children are provided in various venues including Children’s Centres, Health Centres and community buildings.

Find out more

Drop-in clinics

CHAMP

Children’s Health and Monitoring Programme (CHAMP) is a Manchester initiative that helps parents and carers understand their children’s growth and to help them achieve and maintain a healthy lifestyle. You can view and record your child’s measurements, track your child’s progress and access information and support to keep your family healthy.

Find out more

Cholesterol

British Heart Foundation

View information on cholesterol, its causes and how you can reduce your cholesterol level.

British Heart Foundation

Cholesterol - Patient.info

View information on cholesterol, risk factors and treatments available to reduce the risk.

Cholesterol Information

Statins and Other Lipid-lowering Medicines

 

Counselling

Talking Therapies

Counselling is a process in which a person works closely with a counsellor on issues that may be causing distress in their lives. Counselling provides an opportunity to talk about problems and feelings, in an environment which is safe and confidential. Your place of work or study may offer this and there is free counselling available to all on the NHS.

Different types of Talking Therapy

Self Help

If you are affected by relationship issues, family problems or abuse issues, this service gives you the opportunity to see a counselling practitioner to discuss these matters in more details and help improve your situation. The service is available at different venues across Manchester.

Refer yourself

Counselling Directory

A nationwide database of private qualified counsellors and psychotherapists” and then have the two links “Find a private counsellor or therapist.

Find out more

Different Types of Therapy

Gaddum Centre Adult Counselling

A counselling service based at Gaddum House in Manchester, offering therapy for common mental health conditions. This service can be accessed by anyone, regardless of locations and accepts self-referrals, as well as referrals from GP/professionals/family members.

0161 834 6069

Find out more

The Counselling and Family Centre

Offers counselling to adult individuals, couples, families, and to children and young people from 5 years old.

Find out more

CDI Community Counselling Service

A community organisation offering person centred counselling to address emotional and mental health needs of people in Manchester.

Find out more

The African & Caribbean Mental Health Service

Provides person-centred health and social care to the African Caribbean community in Manchester, Trafford and the surrounding areas.

Find out more

Indian Senior Citizen’s Centre

Offering a large range of activities at centre that offer edcuational, fitness, social and above all fun events for all.

Find out more

Kwan Wai (Wai Yin Chinese Centre)

Funded by Manchester Social Services Department, services are free to any resident of Manchester. Able to provide services to anybody in the Greater Manchester area who is referred and funded by social services.

Find out more

Yaran North West Iranian Farsi Support

Yaran North West CIC offers advocacy, advice support and Psychological services to all Middle Eastern and Farsi Speaking residents in Greater Manchester.

Find out more

Further Contacts

The Kath Locke Centre CFC Counselling
Telephone: 455 0211

Age UK Manchester Counselling Service 60+
Telephone:0800 027 5787 or 833 3944

The Silver Line 24/7 helpline for older people
Telephone: 0800 4 70 80 90

LGBT Foundation
Telephone:0345 330 3030

Manchester Bangladeshi Women’s Organisation
Telephone:257 3867

Neesa Well Women (Cheetham Hill, Asian women’s support)
Telephone:740 2995

Dementia

Together Dementia Support

Weekly groups in Moss Side, Chorlton and Whalley Range that offer support, friendship and activities to people who are living with dementia and to their carers including a gospel choir and a walk & talk group.

Sally Ferris on 07854 335890

Find out more

Dementia Revealed Document

A document written for GPs and practice nurses but we feel could be useful to anyone who is interested. The document describes what dementia is, the different types, the general way that it is diagnosed and what can happen after diagnosis. Ask your GP or practice nurse if you have any questions.

Dementia Revealed (PDF)

Dementia Friendly Swimming

Swimming times that enhance the swimming experience of those living with dementia, along with their carers.

Find out more

Dementia Friends

Learn more about what it is like to live with dementia and turn that understanding into action. Whether you attend a face-to-face session or watch the online video, Dementia Friends is about learning more about dementia and the small ways you can help. From telling friends about Dementia Friends to visiting someone you know living with dementia, every action counts.

Website: www.dementiafriends.org.uk

Carer Support

See our Carers section for further support if you are caring for someone with dementia.

Carers

Dementia Friendly Group

A Dementia Friendly Group for Whalley Range, Chorlton and Fallowfield meets regularly at JNR8 Whalley Range Community Forum.

For more information contact Bill Williams fataiwilliams@tiscali.co.uk

Dementia UK Admiral Nurses

Specialist Mental Health Nurses that work with family carers and people with dementia, in the community and other settings: individual/family work, Post-Diagnostic Support Groups (PDSG), and Carer’s Workshops and a local programme of Dementia Café’s.

Admiral Nursing Direct Helpline:  0845 257 9406

Central Manchester Admiral Nurse Stephanie:  07436 036505

Find out more

People First

Offers a support service for people in Manchester who have issues around mental health, elderly people who are showing early signs of dementia and people at risk of becoming socially isolated.

Find out more

DemTalk – Dementia Toolkit for Effective Communication

Online toolkit that offers free advice and shares ideas about how everyone can make communication easier and better. Different versions of the toolkit are tailored for different people: family carers, social carers, health or care professional.

Find out more

AT Dementia – Assistive Technology and Dementia

Provides information on Assistive Technology that can help people with dementia live more independently. Including useful advice and product suggestions about equipment and where to by it and a discussion forum.

Find out more

Dementia Gateway

Short videos providing information about Dementia by the Social Care Institute for excellence:

Find out more

Alzheimer’s Society Manchester

A leading charitable organisation providing services, advice and support to people with dementia and their carers.

Helpline: 0300 222 1122

Find out more

Alzheimer’s Society has made some videos about the different types of dementia:

Marion Lauder House

A private company that provides day care and respite breaks for carers in a dedicated residential dementia care unit near Manchester Airport.

Find out more

Diabetes

What is Diabetes?

Diabetes is a serious life-long health condition that occurs when the amount of sugar in the blood is too high because the body can’t use it properly. If left untreated, high blood sugar levels can cause serious health complications.

Diabetes UK: Diabetes the Basics

Patient.info Diabetes Hub

Diabetes UK

The leading UK charity for people affected by diabetes. View information on preventing, living with diabetes and how they can help.

Diabetes UK

Sugar Group at Kath Locke Centre

This Diabetes Support Group welcomes everyone and meets on Mondays between 1 and 3pm at the Kath Locke Centre, 123 Moss Lane East. Come along to learn more about diabetes and to meet and share things with others who have diabetes.

Kath Locke Centre Timetable

Healthy Eating and Weight Loss in Diabetes (English and Urdu)

A collection of resources to help with weight loss and sugar control from the Public Health UK Collaboration, including ones written in Urdu and Mandarin.

Find out more

Diet and Weight

A Better Life

Providing services in your area to encourage adults and families to lose weight and lead healthier lives.

Refer yourself by calling:
0161 393 7576 (adult service)
0161 393 7576 (family service)

Find out more

Choose to Change

The Choose to Change programme is totally different to traditional weight loss programmes. It encourages lifelong changes to eating habits rather than short term diets. It helps people to overcome their barriers to weight loss, make sensible food choices and become more active. It has produced many successful results.

Find out more

Life Coaching

Coaching can help you move towards where you want to be more quickly than by going it alone.

Coaching with Walking – a local coach who offers to meet while walking in the natural environment in a local park or green space. First session free.
Telephone: 07989 371908

Life Coach Directory

Weight Watchers

Meetings, Online or a little bit of both. We’ve got options and support, whatever your lifestyle.

Find out more

Dietdoctor

View health information, recipes and advice on how to lose weight.

Find out more

Slimming World

You’ll find delicious recipe and menu ideas at your local group, along with all the help you need to get started and reach your target weight.

Find out more

Being Active

Please see our page on being active.

Overeaters Anonymous

Are you obsessed with food, eating or your weight? Whatever problem you may be having with food you are welcome in Overeaters Anonymous. It is not a diet club. There are no fees or weigh-ins. Weekly central Manchester meetings on Tuesdays and Saturdays.

Telephone: 07843 942118 or 07870 342888

Find out more

One You Easy Meals - Mobile App

The free Easy Meals app is a great way to eat foods that are healthier for you. You’ll find delicious, easy meal ideas to help get you going if you’re ever short of inspiration.

Download on the Apple App Store

Download on the Android App Store

One You Couch to 5K - Mobile App

The Couch to 5K app has been designed to get you off the couch and running in just 9 weeks. Grab your trainers, download the app and follow the step-by-step instructions.

Download on the Apple App Store

Download on the Android App Store

Vitamins and Minerals

Vitamins and minerals are nutrients your body needs in small amounts to work properly and stay healthy. Most people should get all the nutrients they need by having a varied and balanced diet, although some people may need to take extra supplements.

NHS information

Vitamin D

Vitamin D is important for keeping bones, teeth and muscles healthy. Current advice is that many people should consider taking a vitamin D supplement in the darker autumn and winter months although in most cases this is not available on prescription. Vitamin D is also particularly important for children under 5 years and pregnant women. There are some occasions when vitamin D supplements can be obtained on prescription or on the free Healthy Start scheme.

NHS information

Healthy Start

With Healthy Start, you get free vouchers every week to spend on milk, plain fresh and frozen fruit and vegetables, and infant formula milk. You can also get free vitamins.

Pregnant or have children under the age of four? You could qualify if you’re on benefits, or if you’re pregnant and under 18. Look online or ask your Health Visitor or midwife.

Find out more

Get started on the nhs 12 Week Weight Loss Plan

The plan is designed to help you lose weight and keep it off.

Get started now

Am I a Healthy Weight?

Calculate your BMI here:

NHS Tools

Drugs and Alcohol

Zion Centre - Manchester Integrated Drug and Alcohol Service (MIDAS)

This local advice, support and treatment centre is in Hulme. It is the local centre for anyone who wants help with alcohol (however much you drink – from advice about healthy drinking to full treatment for alcohol dependence). It is the centre for help with any drug misuse (misuse of prescription drugs, illicit drug use, etc)

0161 226 5526

Find out more

JNR8 Youth & Community Centre, Whalley Range

One-to-one support and mentoring, cooking workshops for healthy eating and other youth projects for people aged 11–18 years. Support for whatever issues you may have, including relationships, homelessness, drugs and alcohol and behaviour. Our work has also included work in areas such as homework, confidence building, and dealing with anger issues.

Find out more

JNR8 Youth & Community Centre Facebook

Recovery Academy

The Trust’s Recovery Academy provides a range of free educational courses and resources for people with mental health and substance misuse problems, their families and carers as well as health care professionals.

Find out more

Back on Track

A Manchester charity that runs a learning centre in Manchester’s Northern Quarter for people who are going through a process of recovery or rehabilitation, having been through problems with alcohol or drugs, offending, homelessness and mental health.

Find out more

Talk to Frank

Talk to Frank for friendly, confidential drugs facts and advice.

0300 123 6600

Talk online or find out more

More tools and apps

Al-Anon

Al-Anon is there for anyone whose life is or has been affected by someone else’s drinking. Al-Anon is about helping you to find solace with and support from others who have been affected by their relationship with a drinker. A local group meets every Thursday evening in off Princess Parkway.

0800 0086 811

Find out more

Drinkline

If you’re worried about your own or someone else’s drinking you can call this free helpline in complete confidence.

0300 123 1110

Further information

For more information about the benefits of drinking less, top tips and more visit  NHS Choices – Drinking and Alcohol

Alternatively, for more information on how drug misuse can be harmful to your health visit  NHS Choices – The Effects of Drugs

Getting Older

Winter Wellbeing

Winter Wellbeing is our project to help older neighbours, over 65, stay warm, active, healthy and connected during the coldest months of the year. Read our full blog post on our website. In summary we can provide older neighbours by:

– Delivering blankets and warm clothing to their door
– Support those who are in difficult circumstances to small financial grants
– Help people access healthcare and connect them to organisations that could reduce their bills
– Inviting people to our 15 free Social Clubs a month, and signposting to other local activities
– Introducing those who struggle to get out and about to Love Your Neighbour

Make a referral to Love Your Neighbour

Community Falls Service

Falling or worried about falling? There are lots of things that can be done to reduce your risk of falling and improve your confidence. The Central Manchester Community Falls Service can assess you at home.

Find out more and request an assessment

Age UK Manchester

Age UK Manchester offers information, advice and support to people aged 60 or over as well as projects and services across Manchester.

Find out more

Chorlton Good Neighbours

For older men, for older women! A group with services and activities that may be for you: coffee mornings linked to community nurse clinics, visits to you at home, trips, snooker, gardening…

Find out more

Dementia and Memory Concerns

A common part of getting older is memory concerns and dementia. Please see our page specifically on this: Dementia

Indian Senior Citizens’ Centre

The Indian Senior Citizens Centre is a Charity Registered (1040167) BME Voluntary organisation which provides culturally sensitive Day Resource Services for Indian Older People of city wide Manchester, Trafford, Stockport, Bury and Salford.

Find out more

Eldergym Senior Fitness

Useful exercises with videos for keeping strong in old age.

Find out more

Being Active

Many of the other sections of our Wellbeing Room are relevant for all ages, and for more information on keeping active see our Being Active section, which has information on community gardening, choirs, dancing, yoga and more.

Being Active

NHS physical activity guidelines for older adults

Having Falls

Having a fall is frightening and can affect your confidence. There are lots of things that can be done to reduce your risk of falling. We have a community falls team who can come and see you at home if you are having falls or worried about falling. Just ring to request this.

0161 209 9960

Counselling and Support

View our Counselling and Support information

Find out more

Manchester Care & Repair

A local charity working primarily with older people who own their own home. Free help and advice on choosing a builder, being energy efficient, safety and security of your home, and the HandyHelp Service can help with small DIY jobs and to address things when you come home after a stay in hospital.

Find out more

Homelessness

Coffee 4 Craig

7 day homeless drop-in service offering advice on housing and emergency support, hot food, showers, internet access. Monday to Friday 7–9pm, Saturday and Sunday 5–7pm, 52 Oldham Street, M4 1LE.

07973 955 003

Find out more

Cornerstone Day Centre

Drop-in service offering telephone, showers, meals, advice, dentist, haircuts, opticians, internet access, employment support and housing support. Monday to Friday 10.30am–4pm. 104b Denmark Road, M15 6JS

0161 232 8888

Find out more

Mustard Tree

Monthly (£10) clothing and footwear allowance for people
sleeping rough. Monday, Tuesday, Wednesday, Friday 10am–4pm (closed
Thursdays), Saturday 10am–4pm. 110 Oldham Road, M4 6AG

Hot meals – Fridays 7–9pm, 30a Poland Street, M4 6BH

0161 228 7331

Find out more

Shelter

Free, confidential and impartial advice, support and guidance for anyone who is homeless or in housing need and/or has debt or benefit problems. Specialist level advice, legal representation, support to access the Private Rented sector and guided
self-help and access to information and resources around housing, welfare benefits and debt.

5 Samuel Ogden Street, M1 7AX, Monday to Friday 9am–5pm.

0344 515 1640

Find out more

Lifeshare

Offering breakfast, showers, toiletries and clothing. 142 Dantzic Street, M4 4DN. Saturday and Sunday 7–9am.

0161 235 0744

Find out more

Centrepoint

Daily housing support for young people aged 16–25. Monday to Friday 10am–12.30pm and 1.30–4.30pm (except Wednesday afternoon) and ad hoc activities. 52 Oldham Street, M4 1LE

0161 228 7654

Find out more

Manchester Action on Street Health (MASH)

Women Only. MASH offers free support for women who sex work or women who are at risk of sex working. You do not need an appointment and can pop in whenever the Drop-in is open.

Drop-in Monday 3–6pm, Tuesday and Friday 12.30–3.30pm, Wednesday and Thursday 12.30–3.30pm and 8–10.45pm. 94–96 Fairfield Street, M1 2WR

0800 183 0499 or 0161 273 4555

Find out more

The Men’s Room

Men Only. Day support, advice and advocacy for young men 18–30 years old. Tuesday to Thursday 10am–3pm. 113 Fairfield Street, First Floor, M12 6EL

0161 834 1827

Find out more

Street Support

Get local advice, support and help and if you have have recently been made homeless get emergency advice.

Find out more

Irritable Bowel Syndrome

Irritable Bowel Syndrome - Patient.info

Irritable bowel syndrome (IBS) is a common condition arising from how the gut works and so it is not really an abnormality or disease. Different things help for different people and some of these websites may have useful information.

Patient.info

The IBS Network

The IBS Network is the national charity supporting people living with Irritable Bowel Syndrome.

The IBS Network

FODMAP diet

Have you ever suffered with bloating or abdominal pain? Did you know certain carbs could be contributing to your discomfort? View this BBC article for more information on the FODMAP diet.

BBC Good Food

FODMAP Diet Chart – gidoctor.net

Joint and Muscle Pains

Arthritis Research UK

Arthritis Research UK invests in breakthrough treatments, the best information and vital support for everyone affected by arthritis.

Arthritis Research UK

Exercise Sheets - Dr Hasan Tahir

View exercise sheets including ankle, back, elbow, feet, hip and knee exercises.

Exercise Sheets – Dr Hasan Tahir

Exercises for Piriformis Syndrome

Please see this video for a demonstration of exercises for Piriformis Syndrome if directed here by your doctor.

View the video on NHS

GMMH Living with Fatigue and Pain Service

Do you have a long term physical health condition where persistent fatigue and/or pain are the main problems? After an initial assessment this NHS service can offer up to 5 individual clinic sessions and a mindfulness course specifically orientated towards living with pain and illness. You can ask your GP or other health worker more about this, or just self-refer by calling directly.

0161 271 0801

Find out more

University of Salford Podiatry Clinic

Your GP or practice nurse can refer you to the NHS podiatry service but there is a currently a long waiting list of several months. The School of Podiatry at the University of Salford offer a faster service. The assessment and management clinic can be attended by anyone (adults and children) in need of essential foot care – you may have painful pressure lesions or just be unable to care for your feet. At the clinic you will be given a full assessment and treated accordingly for £10-15.

0161 295 2205

Find out more

Mental Wellbeing

Taking Medication

Find out more about mental health conditions, treatments and medications.

GMMH Choice and Medication

HeadMeds

Help!

In a crisis? The Sanctuary is a 24 hour Manchester crisis support line for adults based at the nearby Kath Locke Centre in Hulme. Overnight is even a space to go to talk and to stay for as long as you wish between 8pm and 6am. It is for people adults who are experiencing anxiety, panic attacks, depression, suicidal thoughts or are in crisis.

0300 003 7029 (24 hours a day)

The Sanctuary

Other useful crisis contacts

Samaritans

If something is troubling you, call Samaritans free, 24 hours a day 365 days a year.

116 123

Find out more

Crisis and Out of Hours

For people already using the Greater Manchester Mental Health services there is a number to ring if you are in crisis or it is out-of-hours.

0161 922 3801 (Manchester)
01204 390302 (Trafford)

Find out more

Suicide prevention support

Counselling

Counselling provides an opportunity to talk about problems and feelings, in an environment which is safe and confidential.

Other counselling services

Zion & Kath Locke Centres

Community centres with activities, courses and classes including anxiety, depression and also self-harm weekly drop-in groups, hypnotherapy, massage, yoga, energy healing, Qigong and Reiki.

Zion Centre

Kath Locke Centre

Timetable of activities

Greater Manchester Mental Health

GMMH provides a wide range of services in the treatment and recovery of mental health conditions and substance misuse.

Find out more

Buzz Manchester

An NHS Health & Wellbeing Service whose aim is to help improve your health and wellbeing of people and communities in Manchester, to help individuals and families live fuller, healthier, happier and longer lives.

Find out more.

Self Help

Self Help provide a range of support, services and opportunities for people living with mental health problems such as anxiety, depression, phobias and panic attacks.

Find out more

Refer yourself for counselling

Chorlton Anxiety Group – Tue 7-9pm

Zion Anxiety Group – Wed 1-3pm

Zion Depression Group – Wed 3-5pm

Bereavement & Loss Group – Tue 5.30-7.30pm

eTherapy (online CBT)

NHS Self Help Leaflets

Manchester Mind

Manchester Mind is in independent local mental health charity which delivers services to young people and adults. Our vision is of a city that promotes good mental health and treats people with mental health problems positively, fairly and with respect.

Find out more

42nd Street

Are you 11-25? Are you stressed out and need someone to talk to in confidence?

42nd Street is a centre for young people’s mental health and wellbeing. They offer groups (including a women’s group and a depression & anxiety group) or one-to-one counselling and therapy.

If you think it’s time to talk, you can refer yourself or ask someone else to refer you to 42nd Street. This might be a teacher, youth worker, parent or carer or someone else you trust.

0161 228 7321

Find out more or refer yourself

JNR8 Youth & Community Centre, Whalley Range

One-to-one support and mentoring, cooking workshops for healthy eating and other youth projects for people aged 11–18 years. Support for whatever issues you may have, including relationships, homelessness, drugs and alcohol and behaviour. Our work has also included work in areas such as homework, confidence building, and dealing with anger issues.

Find out more

JNR8 Youth & Community Centre Facebook

Kooth

For all Manchester children and young people aged 11-18 years: this is a 24/7 online service to help support your emotional health and wellbeing.

Kooth is free, safe, confidential and non-stigmatised. Kooth offer online counselling, self-help tools, peer support boards, moderated peer discussion, referral into face-to-face services, and a co-produced online magazine.

Find out more

YoungMinds

Everybody knows how important it is to look after their physical health, but sometimes people forget to look after their mental health. Whether you want to know more about how you’re feeling, get information about a mental health condition or know what support is available to you, YoungMind guides can help.

YoungMinds also manage a website called HeadMeds – straight talk on mental health medication.

Young Minds Website

Young Minds Facebook

HeadMeds Website

YASP (Manchester Mind)

YASP can help if you are struggling with money, housing, confidence or even if you are feeling lonely or like you can’t cope. YASP is the part of Manchester Mind that is specifically for 15-25 year olds.

Find out more.

Chronic Fatigue Self-Referral Service

Living with Fatigue and Pain Service

Getting out in Nature

If you are able then getting out in nature can be so helpful to our wellbeing. Locally there are many parks and green spaces such as The Alexandra Park, Longford Park, Chorlton Ees, Turn Moss Playing Fields, Ivy Green, Chorlton Water Park, Hough End Playing Fields and Southern Cemetery.

Being Active

Healing Forest Website and Forest Meditations

Coaching with Walking – a local coach who offers to meet while walking in the natural environment in a local park or green space. First session free.
Telephone07989 371908

Self-harm in Older Adults

This leaflet aims to give information to people affected by self-harm: Self-harm in Older Adults

Mind

Information and Support for all mental health issues. Mind Infoline

0300 123 3393

Find out more

Rethink

Help, information and support for all those affected by mental illness.

Find out more

Living Life to the Full

Offering free resources to help you help yourself.

Find out more

Moodswings

The work of the Charity is based on a belief that people can recover from severe mood problems and move on to lead happier and fuller lives. From its centre in Manchester, Moodswings reaches out across the north west and beyond with a message of real hope and optimism for individuals and their families and friends.

Find out more

NHS Moodzone

Whatever you need to know about coping with stress, anxiety or depression, or just the normal emotional ups and downs of life, the NHS Choices Moodzone is here to help.

Find out more

Further information

For more information about mental health, ways to cope with it and more visit

NHS Choices – Mental Health

One You – Feeling Stressed?

Money and Benefits

Citizens Advice

Citizens Advice aims to provide the advice people need for the problems they face and improve the policies and practices that affect people’s lives. They provide free, independent, confidential and impartial advice to everyone on their rights and responsibilities including on benefits, debt, consumer, housing, family, law and immigration. They value diversity, promote equality and challenge discrimination.

Find out more 

Telephone advice  03444 111 222 (local rate)

Instant Access Surgery Phone – Free in some GP practices in our neighbourhood.

Assisted digital and information service – Manchester Town Hall, Monday to Friday between 9.30am and 2pm.

Greater Manchester Law Centre

Located on Princess Road in Moss Side near Alexandra Park, you can walk in to this centre Monday to Friday 10am to 3pm to ask about free legal advice.
By appointment they also provide support with Employment Support Allowance (ESA) and Personal Independence Payment (PIP) both with completing forms, managing failed medical (work capability) assessments and with appeals.

Also Employment Legal Advice Clinic every first Friday of the month for advice on any employment law related issue, by appointment.

0161 769 2244

Find out more

Fit for Work

Manchester’s Fit for Work service is a free telephone-based support service, funded by Manchester Health and Care Commissioning. The service provides support to people who have needed to take time off work as a consequence of issues such as Mental Health (including anxiety, depression, low self-esteem, confidence, stress), back, joint or neck pain (including lower limb pain, RSI, Osteoarthritis, Fibromyalgia), bullying and harassment within the workplace, financial problems, redundancy, changes to employment circumstances and associated pressures and workplace stress, pressure of work-life balance.

If you are a resident of Manchester who is currently off work sick and feel that the service could help please contact the service:

Find out more

Self refer online

Email your name and contact details to:  mhcc.fitforworkservice@nhs.net

0161 974 1286

Work and Mental Wellbeing

View information about work and mental health and services available to help in Manchester.

Find out more

Pregnancy and Maternity

Pregnancy Testing

Pregnancy testing kits can be bought at pharmacies and supermarkets or can be done for free at a Sexual Health Clinic. GP surgeries do not offer a pregnancy testing service.

Find out more

When you become pregnant

When you become pregnant you will have various choices ahead of you. The earlier you seek advice the more options you have. We recommend folic acid and vitamin D supplements for the healthy development of a baby and it is sensible to meet early with midwife to discuss healthy and safe nutrition and alcohol use.

Arrange a first contact meeting with a midwife.

Maternity services at St Mary’s Hospital

Maternity services at Wythenshawe Hospital

If you will be aged under 18 years when your baby is due you can refer yourself to a young person’s midwife.

Refer yourself to a young person’s midwife.

Planning your Pregnancy

If you’re planning on getting pregnant, you can improve your chances of conceiving and having a successful pregnancy. Follow these steps

Further information

Whatever you want to know about getting pregnant, being pregnant or caring for your new baby, you should find it here:

NHS Choices – Your Pregnancy & Baby Guide

Sexual Health

The Proud Trust (LGBT+)

The Proud Trust is the home for LGBT+ Youth (Lesbian. Gay. Bisexual. Trans. Other identities).

Find out more

FRESH - Sexual Health & Contraception

FRESH is a city-wide sexual health and contraception services with dedicated clinics for under 25s.

Find out more

Sexual Health Clinic Times

Sexual Health Clinics

If you think you might have an infection, or just want a sexual health check-up, the doctors and nurses at Northern clinics in Manchester will be happy to help. These clinics are free and confidential.

Find out more

The Northern Sexual Health, Contraception & HIV Service

The new integrated service will offer routine, intermediate and specialist sexual and reproductive health provision including the testing and treatment of sexually transmitted infections, contraception and emergency contraception.

Find out more

Family Planning Association

They are a sexual health charity. They give straightforward information and support on sexual health, sex and relationships to everyone in the UK.

Find out more

Brook

Brook provides free and confidential sexual health and wellbeing services for nearly 250,000 young people UK-wide, each year.

Get advice now

Sexual Health Helpline

The National Sexual Health Helpline provided by Public Health England is open Monday to Friday, 9am-8pm.

0300 123 7123 

Vaginal Discharge

Common causes for vaginal discharge include bacterial vaginosis (BV) and thrush (candida). These are not sexually transmitted infections although it is recommended to have a sexual health screen if they keep coming back. Advice on BV and thrush as well as tips on how to treat any symptoms you have can be found on the links below.

BV (NHS Choices)

BV (Patient.Info)

Vaginal thrush (NHS Choices)

Vaginal thrush (Patient.Info)

Further information

For more information about Sexual Health topics including a contraception guide visit

NHS Choices – Sexual Health

Staying Healthy

High Blood Pressure - Patient.Info

View information on High blood pressure (hypertension) symptoms, causes and if you need to lower your blood pressure.

High Blood Pressure Information

Cholesterol - Patient.info

View information on cholesterol, risk factors and treatments available to reduce the risk.

Cholesterol Information

NHS Weekly Activity Guidance

View information on physical activity guidelines.

NHS Choices

NHS Couch to 5k

Find out more and download the nine-week set of Couch to 5K podcasts.

NHS Choices

The Real Food Lifestyle for Weight Loss

View the free Real Food Lifestyle Patient Booklets for advice on weight loss.

Public Health Collaboration

Mediterranean Diet - Patient.info

View information on the Mediterranean Diet. The term ‘Mediterranean Diet’ describes a specific mix of dietary food ingredients, shown to promote health and long life in people.

Mediterranean Diet – Patient.info

Further Information

Please see our other sections:

Being Active
Diet and Weight
Mental Wellbeing
Stopping Smoking

Stopping Smoking

Manchester Stop Smoking Service

Manchester Stop Smoking Service provides free NHS support to help you quit smoking. Support is available from trained professional advisor at a number of venues across the city including pharmacies, GP practices, community centres, local markets etc. The service is open to anyone who lives or works in Manchester.

Find out more

NHS Smokefree - Mobile App

The Smokefree app can help you stop smoking by providing daily support and motivation. If you stay smokefree for the 4-week programme you’re up to five times more likely to stay quit for good.

Download on the Apple App Store

Download on the Android App Store

Get Support Now

Choose from an app, Quit Kit, email, SMS and face-to-face guidance.

Sign up now

Get a Plan

Everyone has a different reason for quitting, get a personalised Quit Smoking Plan.

Get a plan now

Further information

For more information about the benefits of stopping smoking, top tips and more visit

NHS Choices – Stop Smoking

One You – Thinking of quitting?

Teens to 20s

Young Carers

Lots of young people are carers without realising it – often for a family member such as a brother or sister, parent or an older relative. Sometimes it can be for a partner or friend who is ill, frail, has a disability, has a mental health concern or has a drug (or alcohol) addiction.

Being a Carer

Kooth

Online 24/7 support for ages 11-18.

Find out more

42nd Street

Are you 11-25? Are you stressed out and need someone to talk to in confidence?

42nd Street is a centre for young people’s mental health and wellbeing. They offer groups (including a women’s group and a depression & anxiety group) or one-to-one counselling and therapy.

If you think it’s time to talk, you can refer yourself or ask someone else to refer you to 42nd Street. This might be a teacher, youth worker, parent or carer or someone else you trust.

0161 228 7321

Find out more or refer yourself

YoungMinds

Everybody knows how important it is to look after their physical health, but sometimes people forget to look after their mental health. Whether you want to know more about how you’re feeling, get information about a mental health condition or know what support is available to you, YoungMind guides can help.

YoungMinds also manage a website called HeadMeds – straight talk on mental health medication.

Young Minds Website

Young Minds Facebook

HeadMeds Website

FRESH - Sexual Health & Contraception

FRESH is a city-wide sexual health and contraception services with dedicated clinics for under 25s.

Find out more

Sexual Health Clinic Times

When a Parent has Cancer

Helps you cope when a parent has cancer: riprap is a site is developed especially for teenagers who have a parent with cancer. In riprap, you can learn more about cancer and its treatment and through real stories you can read the experiences of other young people and share your own story.

Find out more

Diabetes in Your Teens

This section is for teenagers with lots of information and support all about Type 1 diabetes. If you or someone you know has diabetes, you may find this useful.

Diabetes UK: Guide to Type 1 Diabetes in your teens

Further diabetes information

Workplace Stress

Citizens Advice

Citizens Advice aims to provide the advice people need for the problems they face and improve the policies and practices that affect people’s lives. They provide free, independent, confidential and impartial advice to everyone on their rights and responsibilities including on benefits, debt, consumer, housing, family, law and immigration. They value diversity, promote equality and challenge discrimination.

Find out more 

03444 111 222 (local rate)

Instant Access Surgery Phone – Free in some GP practices in our neighbourhood.

Assisted digital and information service – Manchester Town Hall, Monday to Friday between 9.30am and 2pm.

Greater Manchester Law Centre

Located on Princess Road in Moss Side near Alexandra Park, you can walk in to this centre Monday to Friday 10am to 3pm to ask about free legal advice.
By appointment they also provide support with Employment Support Allowance (ESA) and Personal Independence Payment (PIP) both with completing forms, managing failed medical (work capability) assessments and with appeals.

Also Employment Legal Advice Clinic every first Friday of the month for advice on any employment law related issue, by appointment.

0161 769 2244

Find out more

Fit for Work

Manchester’s Fit for Work service is a free telephone-based support service, funded by Manchester Health and Care Commissioning. The service provides support to people who have needed to take time off work as a consequence of issues such as Mental Health (including anxiety, depression, low self-esteem, confidence, stress), back, joint or neck pain (including lower limb pain, RSI, Osteoarthritis, Fibromyalgia), bullying and harassment within the workplace, financial problems, redundancy, changes to employment circumstances and associated pressures and workplace stress, pressure of work-life balance.

If you are a resident of Manchester who is currently off work sick and feel that the service could help please contact the service:

Find out more

Self refer online

Email your name and contact details to: mhcc.fitforworkservice@nhs.net

0161 974 1286

Work and Mental Wellbeing

View information about work and mental health and services available to help in Manchester.

Find out more

Health Review and Assessment Clinic

Prescriptions and medicines centre

Administration office

Administration office

How can we help you?

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