Appointments

Urgent appointments

To request an urgent appointment for today or tomorrow (Monday to Friday) during opening times:

You can:

  • phone us on 0161 870 8099
  • visit the surgery and speak with a receptionist

When you get in touch, we’ll ask what you need help with.

We will use your answers to choose the most suitable doctor, nurse or health professional to help you.

Routine appointments

To request a routine appointment up to 2 weeks in advance during opening times:

  • phone us on 0161 870 8099
  • visit the surgery and speak with a receptionist
  • use your NHS account (through the NHS website or NHS App) or Patient Access to book an appointment, screening test or vaccination

When you get in touch, we’ll ask what you need help with.

We will use your answers to choose the most suitable doctor, nurse or health professional to help you.

Get medical advice from a doctor or nurse

To ask a non-urgent medical question:

We will respond within 2 working days during opening times.

Your appointment

However you choose to contact us, we may offer you a consultation:

  • by phone
  • face to face at the surgery
  • on a video call
  • by text or email

Appointments by phone, video call or by text or email can be more flexible and often means you get help sooner.

Morning surgery

An individual appointment system based on 10-minute appointments is in operation and accords with the NHS-recommended Advanced Access system. Appointments to see the doctors or nurses are available each weekday between 8.20 and 11.40am.

Afternoon surgery

For these sessions, appointments are available to see the doctors or nurses between 1.10 and 5.40pm each weekday afternoon except Wednesdays.

Evening surgery

Evening doctors’ appointments are available on alternate Tuesdays and Thursdays between 6.30 and 7.30pm.

Evening & weekend appointments

Working in collaboration with Manchester Extended Access, we are pleased to offer access to GP, nurse and HCA appointments during the evenings and at the weekends.

To book appointments simply ask the receptionist who will arrange an appointment at a time and location that suits you best. This will not be at your usual practice, but the GP or Health Care Professional who sees you will have access to your medical record and can issue prescriptions if required and deal with other matters appropriately should the need arise.

Cancelling or changing an appointment

To cancel your appointment:

If you need help when we are closed

If you need medical help now, use NHS 111 online or call 111.

NHS 111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.

Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.

If you need help with your appointment

Please tell us:

  • if there’s a specific doctor, nurse or other health professional you would prefer to respond
  • if you would prefer to consult with the doctor or nurse by phone, face-to-face, by video call or by text or email
  • if you need an interpreter (in the Surgery we have colleagues who can speak French, Hindi, Punjabi, Urdu, Spanish, and Hausa)
  • if you have any other access or communication needs

Home visits

Should be requested before 10.00 if possible and should only be for patients who are too ill to attend the surgery.
Requests for home visits will be received at other times of the day and a doctor will always discuss the requirement for a visit with the patient; depending on the individual circumstances the doctor may carry out a home visit, allocate an emergency appointment at the surgery for the same day, ascertain that A&E is better suited to deal with this particular problem or facilitate a visit to a local NHS Walk In Centre. 

Before requesting a home visit, please note a doctor can see four or five patients at the surgery in the time it takes to see one on a home visit.

Related information

Sick notes

Test results

Health A to Z